Privacy Policy

OnPoint Group ("we", "us", "the Group") operates www.onpointgroup.global and the six brands in our portfolio. This policy explains what personal information we collect, how we use it, and the rights you have over it.

1. Information we collect

We collect information you provide directly to us — principally through the contact form, email, or phone — and a limited set of technical information via your browser.

• Contact details: name, email address, phone number, company
• Message content you submit through enquiry forms
• Technical data: IP address, browser type, device, referring URL, pages visited

2. How we use your information

We use personal information only for the purposes for which it was provided, including:

• Responding to your enquiry or partnership proposal
• Providing the services of the relevant brand (OnPointPOS, KaChing, OnPoint Yachts, etc.)
• Improving our websites, services, and communications
• Complying with legal obligations

We do not sell personal information to third parties. We do not use your information for advertising profiling.

3. How we share your information

We share personal information only with:

• Our portfolio brands, where relevant to your enquiry
• Service providers acting on our behalf (hosting, email, analytics) under strict confidentiality
• Authorities, where required by law

4. Data retention

We retain personal information only for as long as is necessary for the purposes it was collected, or as required by law. Contact-form submissions are retained for up to 24 months unless an ongoing business relationship requires longer retention.

5. Your rights

Under applicable data-protection law (including the EU GDPR and the South African POPIA), you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Object to or restrict processing of your information
• Withdraw consent at any time
• Lodge a complaint with a supervisory authority

To exercise these rights, email info@onpointgroup.global. We respond within 30 days.

6. Cookies & analytics

We use strictly necessary cookies required for the website to function. If we enable privacy-friendly analytics (such as Cloudflare Web Analytics or Plausible), we will update this policy to reflect what is collected. We do not use tracking cookies for advertising.

7. Security

We apply commercially reasonable technical and organisational safeguards to protect personal information, including TLS encryption in transit, HSTS-enforced HTTPS, access controls, and regular security review.

8. International transfers

OnPoint Group operates across multiple jurisdictions. Where personal information is transferred across borders, we ensure appropriate safeguards are in place.

9. Changes to this policy

We may update this policy from time to time. Material changes will be communicated via the website and, where possible, directly to affected individuals. The "last updated" date at the top of this page reflects the most recent revision.

10. Contact

OnPoint Group
Email: info@onpointgroup.global
USA office: +1 512-729-6333
South African office: 010-900-4295